Instructor Resources

Total Quality: Management, Organization, and Strategy
by Evans and Dean

Please select a resource from the list below. Note: Some files are password protected. To gain access to these restricted files, you must be a qualified instructor. Please complete this form or contact your local Thomson Learning/South-Western representative. Or if you prefer, please contact our Academic Resource Center at 800-423-0563 for review copies and technical support.

Help your students utilize the benefits of the materials you have adopted, visit the First Class In-Service Program.

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Instructor's Notes
These notes will provide you with guidance for discussion of the questions and cases at the end of the chapters. Click on the link below to access these notes.

Instructor's Notes


PowerPoint Presentation Slides

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