Web Links - General Resources on Quality




American Society for Quality www.asq.org  The leading professional association. 
Quality Progress magazine http://www.asq.org/pub/qualityprogress/ Information and articles from current and past issues, as well as "Mr. Pareto Head"
Quality Digest magazine www.qualitydigest.com Monthly trade magazine.  You can view current articles or search back issues.
American National Standards Institute www.ansi.org Non profit organization that administers and coordinates the U.S. voluntary standardization and conformity assessment system.
American Productivity and Quality Center www.apqc.org Commercial site with information about benchmarking, measurement, customer satisfaction, and other related topics.
National Institute for Standards and Technology (NIST) www.nist.gov Home of the Baldrige program, as well as the nation's repository for measurement standards and other technology issues.
TQM BBS Files http://deming.eng.clemson.edu/pub/tqmbbs/ Wide variety of text files categorized by subject.
Public Sector Continuous Improvement http://deming.eng.clemson.edu/pub/psci/ Find information related to quality in the public sector
Association for Quality and Participation www.aqp.org Professional association focusing on human resource issues.
NASA Quality Pages (Quality Technologies) http://akao.larc.nasa.gov/dfc/qtec.html   A variety of articles (generally elementary) on many topics discussed in the text.
National Performance Review www.npr.gov Former Vice-President Gore's National Partnership for Reinventing Government (still up as of March 2001)
American Quality Mall http://www.americanquality.com/ Weekly updated news, discussion groups, Question of the Week, bookstore, and much more.
Quality Resources Online www.quality.org/qc HUGE selection of material and links to other sites. Just about anything you want to find about quality.
National Quality Program www.quality.nist.gov The Malcolm Baldrige National Quality Award site.  Links to winners and other useful information.
BaldrigePlus www.baldrigeplus.com An interesting site with expanded information about the Baldrige criteria and assessement process.  Some excellent case studies of Baldrige winners based on company visits and other materials.
United Kingdom Business Improvement Network www.bin.co.uk  Information on ISO 9000, benchmarking, self-assessment, team building, and other pertinent topics.
Free Quality www.freequality.org A Penn State University site devoted to developing quality tools that can be downloaded and used for free.

Copyright © 2002 South-Western. All Rights Reserved.