South-Western - Management  
Delegating Decisions
Topic Leadership
Key Words delegating
InfoTrac Reference A96706109
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News Story 

When leaders stop delegating, they spend time making rules or deciding trivial matters, getting mad that staff isn't getting the job done and devising punitive measures. This creates a negative atmosphere for employees. When delegating is done well, employees act on their own initiative.

Three keys to delegating decisions are:

1. Resist the impulse to solve the problem yourself. It is sometimes easier to do this, but solving every problem yourself is exhausting and does not empower your employees.

2. When a leader is adept at delegating, she can focus on long-term goals. Staff will become more creative at making the day-to-day decisions.

3. Delegating creates a positive tone in the company, which encourages employees to take responsibility

Questions
1.

According to this author, what are the benefits of delegating?

2.

Think of jobs you've had in the past, and discuss your experiences with managers who delegated, and those who did not. Which was the better experience for you, as an employee? Why?

Source Bob Gunn, "Delegating Decisions," Strategic Finance January, 2003, p. 11.
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