Publications

Sales & Marketing Management	Selling Power

General Articles

Beyond the Box by Curt Schleier, Selling Power free registration required). Find out how Gateway, one of Dell's major competitors, changed its sales and support operations to build a presence in the corporate market.

Interactive Selling by Karen E. Starr, Selling Power (free registration required). Latest technologies for conducting one-on-one selling to prospects at a company's Web site, such as a sales emulation system where the salesperson can ask questions online to better identify a potential customer's needs.

Sales and Marketing Tips posted on About, The Human Internet. A definition of personal selling and an introduction to the basic steps of selling.