Supplements Information

Here you'll find complete descriptions of print and multimedia supplements. For more information, contact your Thomson Learning/South-Western Sales Representative or call Thomson Learning's Academic Resource Center at 800-423-0563.

Successful Service Operations Management, 1e
by Richard Metters

Instructor Resources

Instructor's Manual with Solutions
ISBN: 0-324-15150-0
The instructor's manual with solutions includes complete chapter outlines with teaching suggestions interspersed throughout. All solutions to problems within the text are provided. Teaching suggestions for the cases is also included.

IRCD T/A Metters/King-Metters/Pullman's Successful Service Operations Management, 1e
ISBN: 0-324-13559-9
IRCD includes the instructor's manual with solutions, PowerPoint, test bank and ExamView.