Web Links — Chapter 9: Building and Sustaining Total Quality Organizations




American Electric Power http://www.aep.com/ The newsroom has a variety of company facts and historical information.
Pals http://www.palsweb.com   Spin and win free stuff daily (although you might have to travel a bit to pick them up!) Download the Baldrige summary from the Press Room link.
Honeywell http://www.honeywell.com/  A prominent Six Sigma link with a description of their proprietary program Six Sigma Plus, and success stories of projects.
Eastman www.eastman.com  A lot of technical information. If you like chemistry, check out the Fun Zone.
Wainwright Industries, Inc. http://wainwrightindustries.com/ Check out Wainwright's Newsstand for various articles of interest.
American Express www.americanexpress.com  Sign up for the card, or learn about the company's initiatives for good corporate citizenship. The 2000 Annual Report discusses workplace quality.
Techneglas http://www.techneglas.com/web2/ Read their mission statement and community involvement initiatives.
Armstrong http://www.armstrong.com Everything you need to know about floors and ceilings. Strong environmental policy can be found in the About Armstrong link.
General Electric Company http://www.ge.com A large corporate site. Contains information about GE's evolution toward quality, customer focus, and Six Sigma and "Quality Spotlights" of innovations and applications throughout the company.
Motorola www.motorola.com A variety of information about Baldrige and the CGISS division, including a best practices summary from the Baldrige feedback report. Click the "About Motorola" link for information about the company. Information about Six Sigma can be found in the Motorola University link.
Texas Instruments http://www.ti.com/ Try the link http://focus.ti.com/quality/docs/qualityhome.tsp for the quality home page.
Sun Microsystems www.sun.com Do a search on quality to find various articles and corporate policy statements.

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