Web Links — Chapter 13: Tools for Process Improvement




Armstrong www.armstrong.com  Everything you need to know about floors and ceilings. Strong environmental policy can be found in the About Armstrong link.
Xerox www.xerox.com Standard company information. Interesting information on knowledge sharing. Click on the Knowledge Perspectives link in the About Xerox section under Company Information.
Boise http://boise.bc.com/index.jsp Boise Cascade changed its name to Boise. This site is mostly for customers.
Rotor Clip http://www.rotorclip.com/  An interesting illustration of providing design/engineering assistance to customers.

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