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Crosby Medal Winners
The American Society for Quality announced the Philip B. Crosby Medal will be presented to James Evans and William Lindsay, authors of The Management and Control of Quality, 6e, at its Annual Quality Congress in May 2004.

The Crosby Medal is presented to authors "for authoring a distinguished book contributing significantly to the entension of the philosophy and application of the principles, methods or techniques of quality management."

Give your students access to a dynamic database of business information and resources along with every South-Western textbook. The Business and Company Resource Center provides online access to a wide variety of global business information including current articles and business journals, detailed company and industry information, investment reports, stock quotes, and much more. Contact your local representative to learn how to include BCRC with your text. Visit the BCRC site Today!

     
Updates

Transportation, 6e
by Coyle, Bardi, and Novack
This text is intended to help students understand both the fundamental role and importance of transportation in companies and in our society, and the complex environment in which transportation service is provided today.
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Successful Project Management, 3e
by Gido and Clements
This text covers everything students need to know about working successfully in a project environment, including how to organize and manage effective project teams.
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Succcessful Service Operations Management, 2e
by Metters, King-Metters, Pullman, Walton
This book covers the full cycle of building a service business from concept formation through implementation.
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Introduction to Management Science, 11e
The best selling Introduction to Management Science text by Anderson, Sweeney, Williams is now available. This classic market-leading book provides thorough, application-oriented coverage in a very readable writing style. The 11th edition now comes packaged with The Management Scientist 6.0 software and manual, a trial version of Crystal Ball Pro; TreePlan software and manual, and Premium Solver for Education, v. 5 add-in.
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Leading Authors. Leading Text. Six Sigma
The Management and Control of Quality, 6e
The definitive, best-selling book in quality management has taken its own advice and made the best even better. Evans/Lindsay continues to provide a management orientation enhanced with a blend of pertinent technical topics. In addition, the sixth edition features a coprehenisve focus on Six Sigma and its relationships with fundamental quality principles.
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Raturi and Evans provide the Roadmap to Operations Management success
Principles of Operations Management focuses on understanding the most important principles of operations management that drive organization success. Designed for an abbreviated course, this book provides students with timely coverage of new approaches to operations management in a clear and consise manner.
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Quantitative Methods for Business, 9e
The proven authorship of ANDERSON/SWEENEY/WILLIAMS continues to develop effective decision-makers. Quantitative Methods for Business, 9e provides students with a conceptual understanding of the role that quantitative methods play in the decision process. This applications-oriented text describes the many quantitative methods that have been developed over the years; how they work; and how the decision-maker can apply and interpret the data. The text also features a straightforward "Problem-Scenario Approach" which motivates and helps students understand and apply mathematical concept and techniques.
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