Toilet Campaign a Flushing Success
Topic Business-to-Business (B2B) Marketing
Key Words Trade advertising, commercial market
InfoTrac Reference A132244169
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News Story 

While Americans spend an average of seven years on the toilet, few get excited about the newest flusher to hit the market. But industrial-goods maker American Standard and ad agency Carmichael Lynch may have changed that, once and for all. Using a little potty humor and a lot of creative B2B marketing, the agency designed a marketing campaign for American Standard's high-end, water-conserving toilet "The Champion" that successfully transformed the ordinary commode into a heroic icon.

The integrated campaign highlighted Champion's unique feature: the power-flush toilet meets government water-usage regulations yet never requires a double flush. To illustrate the efficiency of American Standard's new product, Carmichael Lynch utilized a variety of humorous promotions including a "Sexiest-Plumber-Alive" contest and the 70-city traveling FlushFest. Memorable slogans such as "The New King of the Throne" reinforced a pledge that homeowners will "never plunge again."

Not surprisingly, the campaign's contests, trade-show antics, and plunger-tossing fests were a flushing success: more than 182,000 units were sold within the first year, a full 32 percent more than American Standard's aggressive forecasts. And with momentum building behind the company's new B2B marketing approach, Champion is poised to plunge the competition down the drain.

Questions
1.

Read the article and list two or three reasons why American Standard's B2B campaign was successful.

Source ""Potty Humor: American Standard Mixes Jokes, Contests in b2b to Sell Almost 200,000 $400 Toilets, Min's B to B, May 9, 2005 pNA.
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