| Kmart Issues Plastic to Gain Loyal Shoppers | |||||
| Topic | Customer Relationship Management | ||||
| Key Words | Relationship marketing, frequency marketing, database marketing | ||||
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| News Story |
Kmart Holding Corp recently launched a loyalty credit card program aimed at getting customers to buy more products and visit its stores more often. The new card program offers Kmart shoppers various gift certificate incentives and zero-interest plans on big-ticket items.
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| Source | Alice Z. Cuneo, "Kmart rolls out loyalty credit card," Advertising Age, Nov 8, 2004 v75 i45 p3. | ||||
| Instructor Discussion Notes | Discussion
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Relationship Management Index
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