| 2006: The Year of the Ad Virus | |||||
| Topic | Customer Relationship Management | ||||
| Key Words | Viral marketing, one-to-one marketing, relationship marketing | ||||
| InfoTrac Reference | A148582008 If your textbook came with an InfoTrac passcode, click here to login on InfoTrac. |
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| News Story |
Marketers cheered in the 1990s when the Internet ushered in an era of unlimited, round-the-clock contact with customers. But cheers turned to jeers when dangerous hackers crashed the party, unleashing harmful computer viruses that threatened the future of e-commerce and the Web. The situation produced two opposite, though equally lucrative, responses: computer security companies set out to beat cybercriminals; advertisers set out to join them. One response produced anti-spam software; the other gave birth to viral Web ads. |
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| Source | Catherine Holahan, "Raising the Bar on Viral Web Ads; Those funny clips that push products are getting slicker and more expensive to make and distribute. YouTube and Google are taking note," Business Week Online, July 24, 2006 pNA | ||||
| Instructor Discussion Notes | Discussion
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