A Common Scents Approach to Influencing Consumers
Topic Consumer Behavior
Key Words Subliminal messages, scents, perception
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News Story 

Discovering why people buy particular goods and services is the task of every marketer. Researchers have discovered that a variety of influences affect individual buying behaviors. Perception, the meaning one assigns to information gathered by the five senses, has a powerful effect on consumer opinions about a product. Perceptions can be generated based on sizes, colors, and shapes, or even by a consumer's prior experiences with similar stimuli-perhaps even by odors.

Although the tangible aspects of goods can influence consumer behavior, there are less tangible aspects that may affect people's opinions of a product or service. While marketers have long suspected that subliminal messages-such as ones flashed rapidly in ads-could have an impact on the buying behaviors of consumers, research has been largely inconclusive. However, researchers may have found a new and subtle way to help foster positive attitudes towards products-and it's all about scents. The Research Center for Consumer Psychology and Marketing has found that odors can have significant positive or negative effects on consumer perceptions.

Questions
1.

According to the article, what have research results shown concerning the impact of scents on consumer purchase behaviors?

Source "The impact of olfactory stimuli on consumers' behavior studied," Health & Medicine Week, March 10, 2003, p6.
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