Chapter 1: Marketing in the New Economy

Internet Exercises

Exercise 1.1 CarsDirect http://www.carsdirect.com

1. Explore the CarsDirect Web site, including pricing a vehicle of your choice. How successful is CarsDirect in reducing the hassles associated with buying an automobile?

2. Does the design of the CarsDirect Web site convey confidence and trust in the car buying process? How has CarsDirect answered consumers concerns over the lack of a human element in their marketspace?


Exercise 1.2 Daytona 500 http://www.daytona500.com

1. What is the product offered by the Daytona International Speedway and the Daytona 500? How does the Daytona 500 create and deliver customer satisfaction through the four types of utility?

2. How does the Daytona 500 Web site change or enhance the marketing of the speedway and its events? In what sense does the Web site serve as a metamediary for all things NASCAR?


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