Select a Chapter 1. The Role of Business Research 2. Information Systems and Knowledge Management 3. Theory Building 4. The Research Process: An Overview 5. Ethical Issues in Business Research 6. Problem Definition and The Research Proposal 7. Exploratory Research and Qualitative Analysis 8. Secondary Data 9. Survey Research: An Overview 10. Survey Research: Basic Methods of Communication 11. Observation Methods 12. Experimental Research 13. Measurement and Scaling Concepts 14. Attitude Measurement 15. Questionnaire Design 16. Sample Designs and Sampling Procedures 17. Determination of Sample Size 18. Fieldwork 19. Editing and Coding 20. Basic Data Analysis: Descriptive Statistics 21. Univariate Statistics 22. Bivariate Analysis: Tests of Difference 23. Bivariate Analysis: Measures of Association 24. Multivariate Analysis 25. Communicating Research Results