|Amid Sinking Workplace Morale, Employers Turn to Recognition|
|Key Words||employee recognition, motivation|
In a time of employee layoffs and wage freezes, companies are finding ways to boost employees' morale and reward good work. In one survey, 84% of respondents had some program to recognize worker achievements.
Kevin Wheeler, a human-resources strategist from Global Learning Resources Inc., feels that employee recognition programs do not compensate for feeling overworked or stressed, and really only work well in sales jobs. What people are really looking for is the quiet approval of their bosses, not public recognition.
Avis car rental has had a program to recognize outstanding performers since 1999. It allows workers to make online nominations so they feel a part of the process. John Harland Co. gives out awards to individuals and teams, announcing them in a company newsletter and showcasing them in a video. Sovereign Bank recognizes star performers with gift cards and travel vouchers under the assumption that employees leave jobs when they don't receive recognition for their work.
|Source||Kemba J. Dunham, "Amid Sinking Workplace Morale, Employers Turn to Recognition," Wall Street Journal, Nov. 19, 2002, p. B8.|
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