|Containing Top Staff|
|Key Words||turnover, job satisfaction, training, communication|
|InfoTrac Reference|| A95474452
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The Container Store is a $300 million retailer of organizing products for home and office. As a member of the coveted 100 Best Companies to Work For list, The Container Store places a lot of emphasis on keeping its employees happy and motivated, which in turn results in satisfied customers.
Turnover at The Container Store is 8 percent among full time employees, and 20 percent among part-timers in an industry with an annual turnover rate of 120 percent. CEO Tindell attributes this to several factors:
Tindell believes that the retail industry’s perceptions about itself hold most companies back. He feels it is The Container Store’s willingness to buck the trend that makes them successful.
|Source||David Lipke, "Containing Top Staff," WWD, Nov. 18, 2002, p. 22.|
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