| Learning's Effect on Job Satisfaction in Small Businesses |
| Topic |
Training and Development |
| Key Words |
Training, small business, job satisfaction |
| InfoTrac Reference |
A104538014
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| News
Story |
Robert W. Rowden conducted a small qualitative study of workplace learning in small to midsize businesses. The research consisted of a six-page self-administered questionnaire given to employees at 12 small companies. He set out to answer these questions:
- What is the extent of workplace learning in small to midsize businesses?
- What is the relationship between the 3 types of workplace learning - formal, informal, and incidental - in these businesses?
- To what extent do the 3 types of workplace learning relate to job satisfaction?
Rowden determined that learning is pervasive in these small to midsize businesses, and that there was a statistically significant relationship between workplace learning and job satisfaction. There was also a link between workplace learning and an employee's perception of being rewarded for a job well done.
This incidental and informal learning that is taking place is good news for budget-strapped small companies who can't afford formal training for their employees. This study challenges the belief that, lacking time, money and resources, small companies are not able to develop their human assets. It also underscores the importance of informal and incidental learning.
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| Questions |
| 1. |
What was the purpose of Robert W. Rowden's research study?
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| 2. |
How might a small business utilize the results of this study in designing a training program?
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| 3. |
The article talks about informal and incidental learning. What kinds of training are most likely being used by the participants in this study?
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| Source
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"Learning's Effect on Job Satisfaction in Small Businesses," Managing Training & Development July, 2003, p. 2. |
| Instructor Discussion Notes
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