South-Western - Management  
Bite-Sized Training Sessions Gain Favor: Time Crunched Firms Seek Shorter Options
Topic Training and Development
Key Words Training
InfoTrac Reference A87469441
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News Story

Companies are increasingly looking for training options they can fit into their employees' already busy schedules. Going away for three days is no longer an option. Some consulting services have seen a rise in requests for "lunch 'a' learn" sessions, especially with higher level executives. One company offers voluntary brown bag sessions that cover topics like 401(k) plans or college funding.

The challenge when condensing training is to maintain quality. Focusing on a single subject in short sessions allows the employee to go back and practice what he or she learned. With multi-day sessions, employees are often overwhelmed with the amount of information, and retention is low. The "one way information dump" should be avoided no matter how long the training session. Much of the information that had been disseminated via lecture can be delivered by the Internet or other technology. Face-to-face time should be reserved for meaningful, rich interaction between employees.

Technology can also replace the three-ring binders that employees used to receive at training sessions. "Webinars" have also been growing in popularity because they are convenient and offer the chance for interaction with others.

Questions
1.

Name some types of training not mentioned in this article that would be appropriate for brief, targeted training.

2.

Search the Internet for companies that sponsor "webinars," define the term, and explain some circumstances when would it be an effective training device.

Source "Bite-Sized Training Sessions Gain Favor: Time Crunched Firms Seek Shorter Options," Indianapolis Business Journal, June 10, 2002, p. 41.
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