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HRM in the News is South-Western's service to provide summaries of the latest human resource management news stories. Review the brief summaries and, for stories of interest, select the full summary. |
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Companies that hire from within are promoting their own talent and taking steps toward employee satisfaction and retention. HR departments need to be aware, however, that it is important to have a process in place for handling internal applicants that is consistent and fair. (Updated April 2007) |
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Negligent hiring claims are on the rise. Employers need to fine-tune their employee screening methods, especially for high-risk positions, to make sure that they are doing everything they can to avoid being accused. (Updated April 2007) |
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Korn/Ferry International has had a 25% sales increase this last quarter. Their business used to be strictly headhunting, but now as much as 20% of their revenue comes from online tools and tests that help clients evaluate middle managers. (Updated February 2007) |
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Trader Joe’s has created a unique company culture and shopping environment that makes grocery shopping a fun and memorable experience. The company hires employees who have positive, upbeat attitudes, knowing that they can be trained for the skills they will need in the store. (Updated February 2007) |
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More employers are using personality tests to help them to screen potential candidates for traits like conscientiousness and agreeableness. Advocates say the tests do a good job of screening for cultural fit and employee integrity. Critics question the validity of the test and their effectiveness as screening tools. (Updated October 2006) |
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Selection experts say that three out of four new hires in sales jobs are ineffective because they are ill-suited for a job in sales. Managers using traditional interviewing techniques are having difficulty screening out the poor-performers and finding the stars. Assessment tools and carefully constructed behavioral profiles can help.
(Updated July 2006) |
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Online screening can assist HR departments in locating qualified candidates with questionnaires, assessments and virtual job simulations. However, companies need to streamline the process to avoid wasting time and resources. (Updated November 2005) |
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Survivors of Hurricane Katrina have become displaced workers living in various parts of the country. HR professionals are going beyond usual hiring practices to provide needed employment and enable recovery efforts. (Updated October 2005) |
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High turnovers are usually considered detrimental for a company, and HR departments focus on bringing the numbers down. However, some HR managers are looking for ways to manage, and even encourage, turnovers for financial benefit. (Updated July 2005) |
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The recruitment department at Hallmark Cards in Kansas City has developed a staffing index to help them to measure their success with new hires, and to continuously improve the quality of recruits and the processes they follow to hire them. Their system works because it is simple and focuses on what is most important: the quality of Hallmark employees. (Updated June 2005) |
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HR professionals are finding it more difficult to get information about potential hires (Updated November 2004) |
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In order to stay competitive in the war for talent, managers must learn to spot talent-both inside and outside the formal interview. Everywhere a manager goes-personally and professionally-is a potential recruiting forum. (Updated October 2004) |
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Trader Joe's, a $3 billion a year national chain with 217 stores, is known for its upbeat and engaging Hawaiian-shirt-clad employees as well as its eclectic selection of bargain gourmet groceries. Its success is attributed as much to its ability to save money by using private labels and dealing directly with producers as it is to its unique store environments and the people it employs. (Updated October 2004) |
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Hilton Hotels Corporation has achieved good ratings in customer satisfaction by hiring the right people, being vigilant in training, and rewarding those employees who show exceptional service. In the competitive lodging industry they sit atop the American Customer Satisfaction Index. (Updated September 2004) |
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Hiring top level managers has changed in recent years. Choosing the wrong candidate for the job is an expensive mistake that organizations do not wish to repeat. To assure a good job match companies are using different testing techniques to insure that the right candidate gets the job. (Updated 07/01/04) |
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This article is about the interviewing skills needed to interview the unemployed and underemployed. Both groups present an interview challenge for the recruiter. (Updated 06/08/04) |
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A software program by ChoicePoint that enables the user to run background checks is now being sold at Sam's Club stores and Wal-Mart. The issue of privacy is being raised by many groups. (Updated 4/01/04) |
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Many employers use two screening methods: the resume and the in-person interview. They can save time and mistakes by first testing applicants for the required skills. (Updated 12/01/03) |
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Former employers are often reluctant to give references. The techniques for getting the straight story on a job candidate include offering a 1-to-10 scale, expecting cooperation, and even faxing over a copy of states' laws that hold employers blameless if the information they share is truthful and without malice. (Updated 11/01/03) |
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Virtually overnight, the Transportation Security Administration had to hire more than 55,000 workers for airport security. Its problems with mishires and layoffs illustrate the issues inherent in fast large-scale hires. (Updated 10/01/03) |
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More than one in ten Fortune 1000 companies doesn't check criminal records, verify employment, or contact references of new employees. This may result in negligent hiring and cost a company a lot of money, not to mention the obvious security problems that come with this practice. (Updated 10/01/03) |
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New techniques can show bosses how applicants react to stress. The situational interview is quickly becoming a must in the job-seeking world. (Updated 09/02/03) |
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