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Ebook Guide
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Note: The new Adobe®
Reader version 7.0 includes the capability to read both
PDFs and eBooks.
If you have version 6 or lower, please download the upgrade
to version 7.0 of the Reader.
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Frequently
Asked Questions About Our eBooks:
Please
print this page for future reference
General
Information:
 What
is an eBook?
How
do I read an eBook? What is an eBook reader, and where can I get one?
Do
I need any special software or hardware to run the Adobe® Reader
7.0?
Can
I copy or print an eBook?
Is
there a time limit on eBooks?
What
if I have trouble downloading an eBook or a reader?
Can
I read eBooks on my Pocket PC or Palm?
Can
I read eBooks with something other than the Adobe® Reader?
What
types of computers does the Adobe® Reader work on?
Why
should I read eBooks?
Won't
it strain my eyes to read on the screen?
Ordering:
How
do I order an eBook?
Can
instructors request an exam copy of an eBook?
Can
I copy or print an eBook?
Can
I order multiple copies of an eBook at once?
Do
I have to pay shipping and handling charges for eBooks?
What
is the return policy for eBooks?
Can
I pay for an eBook with a check?
How
long will it take to download an eBook?
Can
I order eBooks by phone or through a sales rep?
Can
I send an eBook as a gift?
Reader
Installation:
How
do I install Adobe® Reader 7.0?
Can
I install an eBook on more than one computer?
What
if I have trouble downloading an eBook or a reader?
Miscellaneous:
What
are the Terms & Conditions of use?
What
if I have other questions, including technical questions?
General
Information
What
is an eBook?
An eBook, or electronic
book, is a digital book that you can read on a computer screen. We
support Adobe®
Reader for the PC and Mac (About
the Adobe® Reader).
Some eBooks can also be read on an electronic device such as a Palm
or other portable devices.
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How
do I read an eBook? What
is an eBook reader, and where can I get one?
To read an eBook,
you must have an eBook reader on your computer. A reader is the software
that must be installed on the computer or device to which you download
your eBook in order to read it. You can purchase an eBook from South-Western
at any time, but you must have Adobe®
Reader
installed on your computer before you purchase or download an eBook.
You can download Adobe®
Reader 7.0 for free.
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Do
I need any special software or hardware to run the Adobe® Reader?
Adobe® Reader
7.0 runs on any laptop or desktop PC running Windows 98, Windows ME,
Windows NT 4.0, Windows 2000, or Windows XP; and on Macintosh computers
running Mac OS 9 or 9.1. Internet Explorer web browser must be on
the system, however, any browser can be used. There's no need to buy
any special hardware to read eBooks. For
updates and more information, also see the Adobe® site
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Can
I copy or print an eBook?
See the
Ordering section below
Is
there a time limit on eBooks? What happens
to an eBook when I'm done reading it?
There
is no time limit for South-Western eBooks. Your eBook will remain
on your computer and available for unlmited viewing unless you delete
it. Since
you own the eBook, you can access it from the Library that is included
with the Adobe® Reader and read it as often as desired.
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What
if I have trouble downloading an eBook or a reader?
If you have trouble
downloading an eBook or a reader, visit our help
page, Adobe's
download
help page,
or Adobe®
Reader's troubleshooting guide.
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Can I read
eBooks on my Pocket PC or Palm?
Yes, see the Adobe
site for more information.
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Can
I read eBooks with something other than the Adobe® Reader?
No.
eBooks
available from South-Western can only be read using Adobe®
Reader. We
do not support
other eBook formats at this time.
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What
types of computers does the Adobe® Reader work on?
We
carry eBook formats that are compatible with the Macintosh
and Windows operating systems, and other portable devices. Also see the
Adobe® site.
System Requirements
For the PC:
The Adobe® Reader works on any PC running Windows Me, Windows 98, Windows
2000, WindowsXP, or Windows NT 4.0. The Adobe® Reader requires Microsoft
Internet Explorer version 4.x or 5.x (standard with Windows Me and
Windows 98). It runs best on computers with at least 32MB of memory
and at least an SVGA color display (800x600). It requires about 12MB
of hard disk space for installation. Most eBooks you download require
an average of about 1MB of disk space apiece.
System Requirements
For the Mac:
The Adobe® Reader works on any Mac with a PowerPC processor and Mac
OS software 9.0 or 9.1. The Adobe® Reader requires Microsoft Internet
Explorer version 4.5 or later, AOL 5.0 or later, or Netscape Communicator
4.x. It runs best on computers with QuickTime version 4. It requires
about 12MB of hard disk space for installation and additional disk
space for eBooks you acquire.
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Why
should I read eBooks?
There are a number
of advantages to reading eBooks. First, you can read them immediately,
without having to wait for the title to be shipped to you. You can
take them with you anywhere you take your laptop, and the Adobe®
reader offers features like highlighting and search.
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Won't
it strain my eyes to read on the screen?
The Adobe®
Reader allows you to "sharpen" the text to make reading on the screen
easier and more comfortable.
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Purchasing/Ordering
Information
How
do I order an eBook?
Instructors:
View a free sample chapter from this site, and then contact
your sales representative to place an order for your course.
Students:
Choose an eBook from our eBook product
list (which links to our online catalog). Install the Reader on
your computer before you purchase. Soon after you place your eBook
order, a hyperlink will be provided to download your eBook. Simply
click that link, and the eBook will be downloaded to the Reader installed
on your computer.
PAGE TOP What
is the return policy for eBooks?
eBooks are non-returnable.
However, if you are having technical difficulties, please visit or
help page or Adobe
Reader's troubleshooting guide.
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After
I purchase, can I copy or print an eBook?
Our Adobe®
eBooks and Study Guides are setup to allow you to:
Copy/Paste:
You can paste up to 3 pages a day into a word processer
Print: You can print up to 60 pages per week. Because
of copyright restrictions, printing of eBooks is limited to a certain
number of pages a week. Where printing is allowed, your eBook reader's
print function will be enabled.
Expiration Date: Your eBook will remain on your computer and available
for unlmited viewing unless you delete it.
You can see these
permissions for any eBook: Open the Reader, select Menu, then
Info, then Permissions
Alternatively,
1. Using your mouse, right-click on a cover in the Adobe® Reader Library
2. Choose Info
3. Click Permissions
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Can
instructors request an exam copy of an eBook?
No. Exam copies
of printed products can be obtained through your sales representative.
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Can
I order multiple copies of an eBook at once?
No. Unfortunately,
we can only accept orders for a quantity of one. However, you can
order several different eBooks at the same time.
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Do
I have to pay shipping and handling charges for eBooks?
No. You do not
have to pay shipping and handling charges for eBooks.
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Can
I pay for an eBook with a check?
No. eBooks can
only be purchased with a credit card at this time.
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How
long will it take to download an eBook?
The download time depends
on the size of the eBook you order and the speed of the modem on your
computer. Download times for an average-sized eBook according to connection
speed are as follows:
- T1
= 50 seconds
- DSL/cable
modem/ISDN = 10 minutes
- 56K
= 24 minutes
- 28.8K
= 48 minutes
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Can
I order eBooks by phone or through a sales rep?
Because of the
digital nature of this product, you can only order eBooks online.
Instructors can order books for courses through their South-Western
sales
rep.
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Can
I send an eBook as a gift?
At this time, you
can lend them (see the eBook documentation) but not send eBooks as
gifts. The eBook you purchase can only be downloaded to your computer.
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Reader
Installation
How
do I install the Adobe® Reader?
Instructions are
provided during the installation of the Adobe® Reader and are available
at the Adobe®
web site. Use version 7.0 or higher for full features. If you
do not have the Adobe® Reader 7.0, you can download
it now. You should install the reader on your computer before
you purchase or download an eBook.
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Can
I install an eBook on more than one computer?
No. As part of the
copy protection, an eBook can only be installed on one hard drive, and
comes with a single user license. PAGE TOP
What
if I have trouble downloading an eBook or a reader?
If you have trouble
downloading an eBook or a reader, visit our help
page, Adobe's
download
help page,
or Adobe®
Reader's troubleshooting guide.
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Miscellaneous
What
are the Terms & Conditions of use?
What
eBooks Can't Do
Although
eBooks offer many advantages over print books, there are some things that
you cannot do with an eBook. Most eBooks can be printed, copied, or "loaned"
to friends on a limited basis due to copyright restrictions. Due
to copyright restrictions, you may be able to copy, print, or use "read
aloud" for limited portions of the text. In some cases, you may not be
able to use these features at all.
Our
Terms
All
eBook material and software from South-Western is the exclusive property
of the South-Western and is protected by copyright and other intellectual
property laws. The download of these product(s) is intended for User's
personal and noncommercial use. Any other use of the download of these
product(s) is strictly prohibited. The User may not modify, publish,
transmit, participate in the transfer or sale of, reproduce, create
derivative works from, distribute, perform, display, or in any way
exploit, any of the content of these product(s), in whole or in part.
By downloading our product(s), the User hereby acknowledges and agrees
to these terms.
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What
if I have other questions, including technical questions?
See
the Adobe
FAQ page or the Adobe
Reader Support page
Try
our Help page
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