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Welcome To South-Western: Contact Us

What you will find here:
Customer Service
Contact Thomson South-Western Home Office
Ordering
Request a Print Catalog
Request a Review Examination Copy
Request a Desk Copy

Contact your Sales Representative
Software Technical Support
Technical Problems or Issues with this Site

Permissions/efiles for Students with Disabilities/Registration
International Information (Sales, Orders, Contacts)



Customer Service

 

Phone:
Call us Monday through Friday, 8:00am-6:00pm EST at:

Four-Year College/University and Community College:
(800) 354-9706, ext. 1
Career College/Post Secondary:
(800) 477-3692

Business, Industry, and Government:

(800) 842-3636
, (800) 347-7707 ext. 4
M
iddle School/High School:
(800) 824-5179

West (Westlaw®) Customer Service - All Customers:

(800)-328-4880

Thomson Custom Solutions:
(800) 355-9983

Computer/Technical Support Hotline Only - All Customers:
(800) 423-0563 ext. 2

Fax:
You may fax us any time at:
(800) 487-8488

Mail:
Address business mail to:
Thomson Distribution Center
ATTN: Customer Service and Ordering
10650 Toebben Drive
Independence, Kentucky 41051

Make Comments or Suggestions on a Product:
Middle School Teacher or Instructor
High School Teacher or Instructor
Career College/Post Secondary Professor or Instructor
Career College/Post Secondary Student
Four-Year College/University and Community College
Corporate Educator and Administrator
Adult Learners

Contact Thomson South-Western Home Office

 

Phone:
Call us Monday through Friday, 8:00am-6:00pm EST at:
(800) 543-0487

Fax:
You may fax us any time at:
(513)-229-1020

Mail:
Address business mail to:
Thomson South-Western
5191 Natorp Blvd.
Mason, OH 45040

Email:
Send an email to the webmaster with general information or questions
Webmaster

Contact Thomson Learning:
Contact Thomson Learning

Contact Thomson Custom Solutions:
Contact Thomson Custom Solutions

International Contact Information:
Contact Thomson Learning (International)

Ordering

 

Ordering Tips

In order for us to accurately and quickly process your order, please do not neglect the following items:

  • Correct ISBN number of the product you are ordering
  • Correct Quantity
  • Correct Purchase Order number or Credit Card number

If you don't find what you are looking for below, see our ordering FAQ

US ORDERS ONLY

Phone:
Call us Monday through Friday, 8:00am-6:00pm EST at:
(800) 354-9706

Fax:
You may fax us any time at:
(800) 487-8488

Mail:
Address business mail to:
Thomson Distribution Center
ATTN: Customer Service and Ordering
10650 Toebben Drive
Independence, Kentucky 41051

Email:
Address business email to:
esales@thomsonlearning.com

Thomson Custom Solutions Orders:
Call us Monday through Friday, 8:00am-6:00pm EST at:
(800) 245-6724

Request a Print Catalog

 

Each link opens a new window:
Middle School Teacher or Instructor

High School Teacher or Instructor
Career College/Post-Secondary Professor or Instructor
Four-Year College/University and Community College Professor or Instructor
Corporate Educator and Administrator
Adult Learners

Request a Review/Examination Copy (For Instructors Only)

 

Pre-Purchase and Pre-Adoption Requests:
South-Western will provide qualified instructors with our products to review for adoption consideration or to use as desk copies when products are adopted. Please call or use the online forms below.

Review Copy & Examination Copy Requests
Online forms (Each link opens a new window):
Four-Year College/University and Community College Professor or Instructor
Career College/Post-Secondary Professor or Instructor
High School Teacher or Instructor
Middle School Teacher or Instructor

Requests by phone:
Academic Resource Center: (800) 423-0563
Career Customer Service: (800) 477-3692
College / University Accounting and Tax Faculty Hotline: 1-800-342-8798
College / University Economics and Finance Faculty Hotline: 1-800-327-ECON (1-800-327-3266)
College / University West Business Law Faculty Hotline: 1-800-946-BLAW (1-800-946-2529)
K-12 Grade Customer Service (800) 824-5179

Requests via your sales representative:
Locate your rep and make your request
Call your sales representative: (
800) 423-0563

Request a Desk Copy (Instructors Only)

 

Post-Puchase Requests: South-Western will provide desk material only if your purchase was made through Thomson Learning. The information in each form must be complete to process your request.

Each link opens a new window:
Post-Secondary Professor or Instructor
High School Teacher or Instructor
Middle School Teacher or Instructor

Contact your Sales Representative

 

US Sales
Find your sales representative online
Call your sales representative: (
800) 423-0563

Software/Product Technical Support

 

Please visit our Technical Support page
Note: Technical support may be available for select software products such as computerized test banks and CD-ROM packages that accompany our titles.

Technical Problems or Issues with this Site

 

Problems:
To report technical problems or issues with this site, please contact our Webmaster (opens a new window)

Comments:
We welcome your comments (opens a new window)

Permissions/efiles for Students with Disabilities/Registration

 

To request permission to duplicate, republish, or otherwise reuse Thomson Learning material and for efiles for students with disabilities. Learn More >>

International Information

 

International Contact Information and Customer Service:
Contact Thomson Learning (International)

Interanational Orders (Orders, Catalogs, and Exam Copies)
Visit our Thomson Learning International Group

International Sales
Global Sales (Alicia Barelli - USA): (831) 333-3979
Global Sales Web Site

 

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