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| Diverging Estimates of the Costs of Spam | |||||
| Topic | Electronic commerce | ||||
| Key Words | Internet, advertising, e-mail, productivity, spam | ||||
| News Story |
Unwanted commercial e-mail, or spam, has become the bane of the Internet because it is so cheap and easy to send that all sorts of companies and individuals often partake in "spamming". While the fractional costs are minor, the aggregate cost of spam is hitting the bottom line for many companies. |
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| Source | Saul Hansell, "Diverging Estimates of the Costs of Spam," New York Times, July 28, 2003. | ||||
| Instructor Discussion Notes | Discussion Notes
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