Additional Comments on the Challenge of Recruiting


"The employment market today presents an especially challenging time for recruiters. Employers (particularly in the Financial Services Industry) are all competing for the same well qualified, articulate candidates. Our success in hiring the appropriate candidates at Key Bank, therefore, is often driven by our recruiter and how well he/she knows our business."

"We must look beyond the 'hard skill' competencies of a candidate in assessing his/her fit with Key Bank. It becomes incumbent upon our recruiter to ascertain the type of opportunity and environment a candidate is looking for and whether Key Bank provides an appropriate match."

"Successful recruiters encourage open and honest conversation with candidates in an effort to determine their long-term career objectives. We attempt to identify those individuals looking to grow with the company."

"A second component of our recruiting process involves comprehensive interviews with Line of Business managers. This process is particularly effective in employment markets like we have today. These interviews provide us the opportunity to develop a better sense of the candidate's personality, and offer the candidate a chance to see Key's culture."

"With so many talented and qualified candidates, a large part of our recruiting process focuses on the personal component of the interview. Recruiters must understand our business and the culture of Key Bank. They must consider a candidate's interpersonal skills (in addition to the candidate's core competencies) in assessing whether an individual and Key Bank are an appropriate match."

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